Technology
There is no higher security or more rigorously audited platform in the world.
S & S Recovery, Inc. has taken great strides to offer our educational receivables clients the most up-to-date technology as a part of our commitment to delivering quality and effective debt recovery solutions. To better serve our clients, we have invested in the industry’s best collection software:
Compliance
This is a list of our most stringent standards:
SSAE18 – AICPA’s Service Organization Control Reports Standard
SAS70 – Statement on Auditing Standards (SAS) No. 70
TIA-942 – Data Center Standard
Tier III – Guaranteeing 99.982% availability
PCI DSS – Payment Card Industry Data Security Standard
HIPAA – Health Insurance Portability and Accountability Act
IRS 1075 – Federal Tax Information Protection
State Data Breach Notification Laws
Virtual Agent Avatar
Web-based payment solutions are an important new resource for collectors. They can deliver results outside of normal business hours which, depending on the employment, may provide consumers an easier way to resolve their balance.
Our online Web Pay also ensures compliance every time. And they can operate 24 hours a day. In short, they can deliver the results of our best human collector—a commitment and plan to pay off the debt in full. Intelligent Web Pay provides an online collection solution that is much more than just a one-time “click to pay” function found on most agency’s web sites.
We provide an online collection solution that leverages intelligent decision making engines and virtual avatar technology to guide consumers through a carefully tailored process to achieve the best, most profitable collection results. Accept payments, make payment arrangements, resolve disputes, negotiate settlements, and update debtor contact information. Our solution is purpose-built and designed specifically to deliver closure on collectible debt via the Web.