Our Management Team

200 years combined experience

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OUR MANAGEMENT TEAM

In December 1984, S & S Recovery, Inc. began as a full service collection agency in Memphis, Tennessee. Our agency handles all accounts with the highest level of professionalism and integrity. Our management team has over 200 years combined experience in the collection industry. Meeting the demands of your institution and maximizing returns are our primary goals. Exceptional service and perpetual technological advancements ensure your complete satisfaction. Please take a moment to explore our website and learn more about our company and the services we can offer you.

Miles Harper, President

Miles oversees all of S & S Recovery, Inc. He began his career in collections in 1994 as a collector and was soon promoted to department manager where he had direct contact with clients as well as managing staff. Miles ventured into the sales department with the desire to expand S & S Recovery, Inc.

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Shelly Harper, Vice-President

Shelly oversees development and compliance of collection staff with focus on increased collection productivity for all clients. She also assists all staff in daily operations. A collection industry veteran, Shelly began her career in 1989 in an entry level position skip-tracing. She has first hand knowledge of what it’s like to sit behind a collection

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John Welborn, Executive Vice-President

John began his career in the collection industry in 1999 as a collector. He left the industry and became an entrepreneur in the flooring industry owning his own business. It was during this time he recognized his talent with sales and decided to mesh that talent with his collection experience. He truly enjoys the relationship

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Jennifer Sampson, CFO

Jennifer’s love of numbers molded her career for the past 39 years. She began in 1972, landing her first accounting position which started her on her journey. She has spent the last eleven years with S & S Recovery, Inc. Prior to joining S & S Recovery, Inc she had the privilege of working for

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Susan C. Herndon, CLO

Ms. Herndon is S & S Recovery’s Chief Legal Officer and the most recent addition to the S & S Recovery team. She oversees all aspects of legal compliance for the company, including but not limited to making sure the company is compliant with current case law decisions ,the Fair Debt Collection Practices Act (FDCPA),

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Joe Summerlin, CTO

Mr. Summerlin has worked in the Information Technology industry for over 15 years. He started working for a large call center that supported Fortune 500 companies, providing technical support to the company. Mr. Summerlin continued to study and learn enterprise level IT throughout the years. About 10 years ago, Mr. Summerlin started working for Eperformax

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Jason Woodall, Vice-President of Collections

Jason helps manage and organize collection staff, assists with departmental development and is the bridge between our staff and our clients. He began his collections career in 1994 as an entry level collector and was soon promoted to special projects manager. Jason’s ability to communicate, evaluate and find resolutions have proven to be very valuable

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Craig Harris, Vice-President of Sales

Craig Harris is responsible for fostering new client relationships for S&S Recovery. He has more than 17 years of business development experience in the higher education industry and specializes in forming strategic alliances that add value to each school relationship. He demonstrates an ability to analyze, interpret and implement the best solutions for his clients

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Michael Thompson, Legal Department Team Leader

Michael is tasked with providing legal administrative support to our clients with the guidance of ACA approved collection attorneys. He’s involved in researching legal precedent, investigating facts and keeping a professional contact of a caseload of over 50 clients. He earned a BBA of Business degree from the University of Mississippi. His previous employers included

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